Strata CTX28 R2.22 Toshiba specifically for the Strata CTX28 cabinet provides comprehensive Auto. GVMU uses the Strata CTX’s clock. Main Menu. Strata CTX28 I&M Manual for. View and Download Toshiba Strata CTX28 user manual online. Toshiba Voice Processing System User Guide. Strata CTX28 Telephone pdf manual download. Telephone Button Programming Manual. The Strata CIX, CTX28. Toshiba highly recommends the use of Strata CTX WinAdmin to meet the demands of your telephone system. 726+,%$ Digital Solutions Division Digital Business Telephone Systems Strata CTX28 R2.22 Installation and Maintenance Manual Cover March 2005 Strata CTX28 General End User Information The Strata CTX28 Digital Business Telephone System is registered in accordance with the provisions of Part 68 of the Federal Communications Commission’s Rules and Regulations. Radio Frequency Interference Warning: This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer’s instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case, the user, at his/her own expense, will be required to take whatever measures may be required to correct the interference. This system is listed with Underwriters Laboratory. UL Requirement: If wiring from any telephone exits the building or is subject to lightning or other electrical surges, then secondary protection is required. Secondary protection is also required on ® DID, OPS, and Tie lines. (Additional information is provided in this manual.) FCC Requirements Means of Connection: The Federal Communications Commission (FCC) has established rules which permit the Strata CTX28 system to be connected directly to the telephone network. Connection points are provided by the telephone company—connections for this type of customer-provided equipment will not be provided on coin lines. Connections to party lines are subject to state tariffs. Incidence of Harm: If the system is malfunctioning, it may also be disrupting the telephone network. The system should be disconnected until the problem can be determined and repaired. If this is not done, the telephone company may temporarily disconnect service. If possible, they will notify you in advance, but, if advance notice is not practical, you will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC. Service or Repair: For service or repair, contact your local Toshiba telecommunications distributor. To obtain the nearest Toshiba telecommunications distributor in your area, log onto www.toshiba.com/taistsd/ pages/support_dealerlocator.html or call (800) 222-5805 and ask for a Toshiba Telecom Dealer. Telephone Network Compatibility: The telephone company may make changes in its facilities, equipment, operations, and procedures. If such changes affect the compatibility or use of the Strata CTX100 or CTX670 system, the telephone company will notify you in advance to give you an opportunity to maintain uninterrupted service. Notification of Telephone Company: Before connecting a Strata CTX or CIX system to the telephone network, the telephone company may request the following: 1. Your telephone number. 2. FCC registration number: • Strata CTX28 may be configured as a Key, Hybrid or PBX telephone system. The appropriate configuration for your system is dependent upon your operation of the system. • If the operation of your system is only manual selection of outgoing lines, it may be registered as a Key telephone system. • If your operation requires automatic selection of outgoing lines, such as dial access, Least Cost Routing, Pooled Line Buttons, etc., the system must be registered as a Hybrid telephone system. In addition to the above, certain features (tie Lines, Off-premises Stations, etc.) may also require Hybrid telephone system registration in some areas. • If you are unsure of your type of operation and/or the appropriate FCC registration number, contact your local Toshiba telecommunications distributor for assistance. • If you are unsure of your type of operation and/or the appropriate FCC registration number, contact your local Toshiba telecommunications distributor for assistance. • CTX28 FCC/ACTA Registration Numbers Hybrid: CJ6MF03BDTCHS28, fully-protected multifunction systems Key: CJ6KD03BDTCHS28, key systems for analog applications • Ringer equivalence number: 0.3B. The ringer equivalence number (REN) is useful to determine the quantity of devices which you may connect to your telephone line and still have all of those devices ring when your number is called. In most areas, but not all, the sum of the RENs of all devices connected to one line should not exceed five (5.0B). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to ascertain the maximum REN for your calling area. • Network connection information USOC jack required: RJ11/14C, RJ21/2E/2F/2G/2HX/RJ49C (see Network Requirements in this document). Items 2, 3 and 4 are also indicated on the equipment label. 3. Authorized Network Parts: 02LS2/GS2, 02RV2-T/O, OL13C/B, T11/12/31/ 32M, 04DU9-BN/DN/1SN, 02IS5, 04DU9-BN/DN/1SN1ZN UL Important Notice — Music-On-Hold In accordance with U.S. Copyright Law, a license may be required from the American Society of Composers, Authors and Publishers, or other similar organization, if radio or TV broadcasts are transmitted through the music-onhold feature of this telecommunication system. Toshiba America Information Systems, Inc., strongly recommends not using radio or television broadcasts and hereby disclaims any liability arising out of the failure to obtain such a license. CP01, Issue 8, Part I Section 14.1 Notice: The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the Equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. CAUTION! Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. CP01, Issue 8, Part I Section 14.2 Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminal on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the Devices does not exceed 5. Publication Information Toshiba America Information Systems, Inc., Digital Solutions Division, reserves the right, without prior notice, to revise this information publication for any reason, including, but not limited to, utilization of new advances in the state of technical arts or to simply change the design of this document. Further, Toshiba America Information Systems, Inc., Digital Solutions Division, also reserves the right, without prior notice, to make such changes in equipment design or components as engineering or manufacturing methods may warrant. CIX-IM-CTX28-VA Version A.2, March 2005 © Copyright 2005 Toshiba America Information Systems, Inc. Digital Solutions Division All rights reserved. No part of this manual, covered by the copyrights hereon, may be reproduced in any form or by any means—graphic, electronic, or mechanical, including recording, taping, photocopying, or information retrieval systems—without express written permission of the publisher of this material. Refer to page 4 for additional copyright notices. License Agreemant TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”) Digital Solutions Division License Agreement IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS DIGITAL SOLUTIONS PRODUCT OR OTHERWISE MADE AVAILABLE TO YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TERMS, UNLESS SEPARATE TERMS ARE PROVIDED BY THE SOFTWARE SUPPLIER. IF YOU DO NOT AGREE WITH THE TERMS OF THIS LICENSE AGREEMENT, DO NOT INSTALL, COPY OR USE THE SOFTWARE AND PROMPTLY RETURN IT TO THE LOCATION FROM WHICH YOU OBTAINED IT IN ACCORDANCE WITH APPLICABLE RETURN POLICIES. EXCEPT AS OTHERWISE AUTHORIZED IN WRITING BY TAIS, THIS SOFTWARE IS LICENSED FOR DISTRIBUTION THROUGH TAIS AUTHORIZED CHANNELS ONLY TO END-USERS PURSUANT TO THIS LICENSE AGREEMENT. 1. License Grant. The Software is not sold; it is licensed upon payment of applicable charges. TAIS grants to you a personal, non-transferable and non-exclusive right to use the copy of the Software provided under this License Agreement. You agree you will not copy the Software except as necessary to use it on one TAIS system at a time at one location. Modifying, translating, renting, copying, distributing, printing, sublicensing, transferring or assigning all or part of the Software, or any rights granted hereunder, to any other persons and removing any proprietary notices, labels or marks from the Software is strictly prohibited except as permitted by applicable law; you agree violation of such restrictions will cause irreparable harm to TAIS and provide grounds for injunctive relief, without notice, against you or any other person in possession of the Software. You and any other person whose possession of the software violates this License Agreement shall promptly surrender possession of the Software to TAIS, upon demand. Furthermore, you hereby agree not to create derivative works based on the Software. TAIS reserves the right to terminate this license and to immediately repossess the software in the event that you or any other person violates this License Agreement. Execution of the Software for any additional capabilities require a valid run-time license. 2. Intellectual Property. You acknowledge that no title to the intellectual property in the Software is transferred to you. You further acknowledge that title and full ownership rights to the Software will remain the exclusive property of TAIS and/or its suppliers, and you will not acquire any rights to the Software, except the license expressly set forth above. You will not remove or change any proprietary notices contained in or on the Software. The Software is protected under US patent, copyright, trade secret, and/or other proprietary laws, as well as international treaties. Any transfer, use, or copying of the software in violation of the License Agreement constitutes copyright infringement. You are hereby on notice that any transfer, use, or copying of the Software in violation of this License Agreement constitutes a willful infringement of copyright. 3. No Reverse Engineering. You agree that you will not attempt, and if you employ employees or engage contractors, you will use your best efforts to prevent your employees and contractors from attempting to reverse compile, reverse engineer, modify, translate or disassemble the Software in whole or in part. Any failure to comply with the above or any other terms and conditions contained herein will result in the automatic termination of this license and the reversion of the rights granted hereunder back to TAIS. 4. Limited Warranty. THE SOFTWARE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TAIS AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES WITH REGARD TO THE SOFTWARE, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTY OF NON-INFRINGEMENT OF THIRD PARTY RIGHTS, THE WARRANTY OF YEAR 2000 COMPLIANCE, AND THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU. NEITHER TAIS NOR ITS SUPPLIERS WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE. HOWEVER, TAIS WARRANTS THAT ANY MEDIA ON WHICH THE SOFTWARE IS FURNISHED IS FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP UNDER NORMAL USE FOR A PERIOD OF NINETY (90) DAYS FROM THE DATE OF DELIVERY TO YOU. 5. Limitation Of Liability. TAIS’ ENTIRE LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LICENSE AGREEMENT SHALL BE AT TAIS’ OPTION REPLACEMENT OF THE MEDIA OR REFUND OF THE PRICE PAID. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TAIS OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL OR INDIRECT DAMAGES FOR PERSONAL INJURY, LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION/DATA, OR ANY OTHER PECUNIARY LOSS OF ANY KIND ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE, EVEN IF TAIS OR ITS SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL TAIS OR ITS SUPPLIERS BE LIABLE FOR ANY CLAIM BY A THIRD PARTY. 6. State/Jurisdiction Laws. SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SUCH LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE/JURISDICTION TO STATE/JURISDICTION. 7. Export Laws. This License Agreement involves products and/or technical data that may be controlled under the United States Export Administration Regulations and may be subject to the approval of the United States Department of Commerce prior to export. Any export, directly or indirectly, in contravention of the United States Export Administration Regulations, or any other applicable law, regulation or order, is prohibited. 8. Governing Law. This License Agreement will be governed by the laws of the State of California, United States of America, excluding its conflict of law provisions. 9. United States Government Restricted Rights. The Software is provided with Restricted Rights. The Software and other materials provided hereunder constitute Commercial Computer Software and Software Documentation and Technical Data related to Commercial Items. Consistent with F.A.R. 12.211 and 12.212 they are licensed to the U.S. Government under, and the U.S. Government’s rights therein are restricted pursuant to, the vendor’s commercial license. 10. Severability. If any provision of this License Agreement shall be held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions hereof shall not in any way be affected or impaired. 11. No Waiver. No waiver of any breach of any provision of this License Agreement shall constitute a waiver of any prior, concurrent or subsequent breach of the same or any other provisions hereof, and no waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party. 12. Supplier Software. The Software may include certain software provided by TAIS suppliers. In such event, you agree that such supplier may be designated by TAIS as a third party beneficiary of TAIS with rights to enforce the Agreement with respect to supplier’s software. YOU ACKNOWLEDGE THAT YOU HAVE READ THIS LICENSE AGREEMENT AND THAT YOU UNDERSTAND ITS PROVISIONS. YOU AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. YOU FURTHER AGREE THAT THIS LICENSE AGREEMENT CONTAINS THE COMPLETE AND EXCLUSIVE AGREEMENT BETWEEN YOU AND TAIS AND SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, OR ANY OTHER COMMUNICATION RELATING TO THE SUBJECT MATTER OF THIS LICENSE AGREEMENT. Toshiba America Information Systems, Inc. Digital Solutions Division 9740 Irvine Boulevard Irvine, California 92618-1697 United States of America DSD 020905 5932 Toshiba America Information Systems, Inc. Digital Solutions Division Limited Warranty Toshiba America Information Systems, Inc., (“TAIS”) warrants that this telephone equipment (except for fuses, lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS dealer to a retail customer in new condition, be free from defects in material and workmanship for twenty-four (24) months after delivery. This warranty is void (a) if the equipment is used under other than normal use and maintenance conditions, (b) if the equipment is modified or altered, unless the modification or alteration is expressly authorized by TAIS, (c) if the equipment is subject to abuse, neglect, lightning, electrical fault, or accident, (d) if the equipment is repaired by someone other than TAIS or an authorized TAIS dealer, (e) if the equipment’s serial number is defaced or missing, or (f) if the equipment is installed or used in combination or in assembly with products not supplied by TAIS and which are not compatible or are of inferior quality, design, or performance. The sole obligation of TAIS or Toshiba Corporation under this warranty, or under any other legal obligation with respect to the equipment, is the repair or replacement by TAIS or its authorized dealer of such defective or missing parts as are causing the malfunction with new or refurbished parts (at their option). If TAIS or one of its authorized dealers does not replace or repair such parts, the retail customer’s sole remedy will be a refund of the price charged by TAIS to its dealers for such parts as are proven to be defective, and which are returned to TAIS through one of its authorized dealers within the warranty period and no later than thirty (30) days after such malfunction, whichever first occurs. Under no circumstances will the retail customer or any user or dealer or other person be entitled to any direct, special, indirect, consequential, or exemplary damages, for breach of contract, tort, or otherwise. Under no circumstances will any such person be entitled to any sum greater than the purchase price paid for the item of equipment that is malfunctioning. To obtain service under this warranty, the retail customer must bring the malfunction of the machine to the attention of one of TAIS’ authorized dealers within the twenty-four (24) month period and no later than thirty (30) days after such malfunction, whichever first occurs. Failure to bring the malfunction to the attention of an authorized TAIS dealer within the prescribed time results in the customer being not entitled to warranty service. THERE ARE NO OTHER WARRANTIES FROM EITHER TOSHIBA AMERICA INFORMATION SYSTEMS, INC., OR TOSHIBA CORPORATION WHICH EXTEND BEYOND THE FACE OF THIS WARRANTY. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND FITNESS FOR USE, ARE EXCLUDED. No TAIS dealer and no person other than an officer of TAIS may extend or modify this warranty. No such modification or extension is effective unless it is in writing and signed by the vice president and general manager, Digital Solutions Division. Strata and SmartMedia are registered trademarks of Toshiba Corporation. Stratagy is a registered trademark of Toshiba America Information Systems, Inc. Windows and Microsoft are registered trademarks of Microsoft. Trademarks, registered trademarks, and service marks are the property of their respective owners. Contents Chapter 1 – CTX28 Installation Inspection ............................................................................................................................................1-1 Packaging and Storage ........................................................................................................................1-1 CTX28 FCC/ACTA Registration Numbers ........................................................................................1-1 Site Requirements ...............................................................................................................................1-2 Input Power ...................................................................................................................................1-2 Clearance and Location ................................................................................................................1-2 AC Power and Grounding Requirements ............................................................................................1-4 Ground Test ..................................................................................................................................1-5 Installing the CTX28 Cabinet .............................................................................................................1-6 Step 1: Mount the Cabinet on the Wall .........................................................................................1-6 PCB Installation ............................................................................................................................1-8 Step 2: Set Jumpers on the GMAU (Motherboard) ....................................................................1-10 Step 3: Install the GVMU Voice Mail PCB (optional) ..............................................................1-12 Voice Mail and Telephone LCD Prompts ..................................................................................1-13 Step 4: Install the GCTU (Processor) .........................................................................................1-17 Step 5: Install the GCDU (DKT and Loop Start Interface) ........................................................1-19 Step 6: Install the GSTU1A ........................................................................................................1-20 Step 7: Install the GETS1A ........................................................................................................1-20 Step 8: Install the BSIS1A (optional) .........................................................................................1-21 Step 9: Install the HPFB-6 (Reserve Power Battery/Charger) ...................................................1-21 Step 10: Install Wiring ................................................................................................................1-22 Digital Telephone Connection ..........................................................................................................1-24 Loop Limits .......................................................................................................................................1-25 CTX28 Secondary Protection ...........................................................................................................1-26 MDF Wiring ......................................................................................................................................1-27 GVMU Administration PC Connections ..........................................................................................1-28 Station Loop Lengths ........................................................................................................................1-29 CTX28 Default Initialized Data ........................................................................................................1-30 T‡…h‡hÃ8UYÃDÉHÃÃÃÃ"u0018u0019$ i This page is intentionally left blank. CTX28 Installation 1 This document explains how to install the Strata CTX28 system. It includes information on site requirements, wiring diagrams, and step-by-step instructions on how to install the unit(s), the ground wiring, AC power cabling, reserve power (battery backup) cabling, and Printed Circuit Board (PCB) cabling. Inspection 1. When the system is received, examine all packages carefully and note any visible damage. If any damage is found, do not open the packages. Contact the delivery carrier immediately and make the proper claims. 2. After unpacking (and before installing), check the system against the packing list and inspect all equipment for damage. If equipment is missing or damaged, contact your supplier immediately. 3. Be sure to retain original packaging materials for re-use when storing or transporting system hardware. Packaging and Storage &$87,21 When handling (installing, removing, examining) PCBs, do not touch the back (soldered) side or edge connector. Always hold the PCB by its edges. ³ When packaging and storing the system, remove PCBs from the system cabinet. PCBs should be packaged in their original antistatic bags for protection against electrostatic discharge. Be sure to package equipment in its original shipping containers. CTX28 FCC/ACTA Registration Numbers • ACTA/FCC Part 68 Registration for Key System Code (KD): CJ6KD03BDTCHS28 • ACTA/FCC Part 68 Registration for Multifunction Code (MF): CJ6MF03BDTCHS28 Strata CTX28 I&M 3/05 1-1 CTX28 Installation Site Requirements Site Requirements This section defines the installation site requirements necessary to ensure a proper operating environment for the CTX28. Also included are grounding requirements. Input Power The system requires an input power source of 115VAC ± 10VAC, 50/60 Hz, 1.5 amps. The AC outlet is recommended to be dedicated and unswitched. (See “AC Power and Grounding Requirements” on page 1-4.) This eliminates interference from branch circuit motor noise or the like, and to prevent accidental power-off. To avoid accidental power turn-off, Toshiba recommends that you do not use an On/Off wall switch on this dedicated AC circuit. For the Strata CTX28, a reserve power source (HPFB-6) may be connected to the system to serve as a power failure backup (See Step 9 on page 1-21). Clearance and Location The minimum clearance requirements for the Strata CTX28 Base cabinet is shown in Figure 1-1. Refer to Figure 1-5 on page 1-7 for CTX28 KSU mounting instructions. Consider the following conditions when selecting a location for the KSU(s): The location must be: • Dry and clean • Well ventilated • Well illuminated • Easily accessible The location must not be: • Subject to extreme heat or cold • Subject to corrosive fumes, dust, or other airborne contaminants • Subject to excessive vibration • Next to television, radio, office automation, or high frequency equipment If reserve power (HPFB-6) is to be installed for the Strata CTX28, the batteries will require a well-ventilated location close to the CHSU28A. Figure 1-1 CTX28 Base KSU Clearance Requirements 1-2 Strata CTX28 I&M 3/05 CTX28 Installation Site Requirements Table 1-1 provides a summary of the electrical and environmental characteristics. Table 1-1 Summary of Electrical/Environmental Characteristics CTX28 Primary Power Input AC (Power Supply Specification) AC frequency Power AC input current Operating temperature Operating humidity Storage temperature Input DC 100~240VAC 50/60 Hz CTX28 - 100 watts maximum 1.5A maximum 32~104° F (0 ~40° C) 20~80% relative humidity without condensation -4~140° F (-20~60° C) Power 15V to use the factory-shipped AC adapter Power Converter DC voltage output specification -24VDC (-26.3~-28.3VDC) +5VDC (+4.5~+5.5VDC) 180V p-p square wave 1 REN, 1 circuit - one telephone per circuit Environmental Specifications Standard Telephone Ring Circuit (GMAU and GSTU) Ring Voltage Ringing capability Strata CTX28 I&M 3/05 1-3 CTX28 Installation AC Power and Grounding Requirements AC Power and Grounding Requirements The CTX28 requires a earth ground connection for proper operation. The two-wire AC power cord connects to a standard AC power outlet, and does not provide a ground connection. The ground for the CTX28 must originate at the building’s main power distribution panel and have a solid connection to earth ground. Use a an insulated, stranded copper wire to connect the TB3 terminal on the GMAU to earth ground. This wire should be 10 AWG or larger. The total resistance from TB3 to the ground point must not exceed one ohm. Connect the ground wire to the common ground point or ground rod, usually located at the utility entrance of the building. (See Figure 1-2.) Check local codes. CTX28 Cabinet TB2 TB3 P10 Wire Connector to HPFBG Battery Connector TB1 to HPFB6 FG (#10 AWG Wire) AC Adapter Cord plugs into GMAS Grounding Rod or Electrical Building Ground (Main Power Distribution Box) Required connection on GMAU Dealer-supplied wire (#10 AWG gauge or larger to pass ground specification test) 7126 AC Voltage 100 VAC to 240 VAC (50 or 60 Hertz) AC Current 1.5 amps max. Figure 1-2 Ground and AC Power Cord &$87,21 Lack of proper ground may cause improper operation and, in extreme cases, system failure. :$51,1* Failure to provide a proper ground may be a safety hazard to service personnel or lead to confusing trouble symptoms, such as noise on the talk path including GVMU greetings and messages. In extreme cases, system failure may result because the system is not properly protected from lightning or power transients. 1-4 Strata CTX28 I&M 3/05 CTX28 Installation AC Power and Grounding Requirements Ground Test Test the “wire ground” for continuity by either measuring the resistance between the TB3 terminal (earth ground) on the GMAU and the common point ground on (or near) the MDF, or the utility entrance ground (maximum: 1 ohm), or by using a commercially available earth ground indicator. If neither procedure is possible, perform the following earth ground test procedure. Table 1-2 Ground Wiring Summary Grounding Requirement System connects to earth ground FG of HPFB-6 connect to GMAU HPFB-6 Ground Feed GETS connects green ground wire to GMAU From Earth ground HPFB-6 FG Screw TB1 on GMAU GETS ground wire To TB3 on GMAU TB1 on GMAU TB3 on GMAU TB2 on GMAU Less than 1 ohm Description Strata CTX28 I&M 3/05 1-5 CTX28 Installation Installing the CTX28 Cabinet Installing the CTX28 Cabinet Check the items shipped. • • • • • • CHSU28A cabinet GCTU1A processor PCB AC adapter Tie wrap for cable clamp Tie wrap for AC adapter Velcro strap for AC adapter cord Step 1: Mount the Cabinet on the Wall The Base cabinet is designed to be mounted on a wall or other vertical surface. :$51,1* To prevent electrical shock, make sure the power supply switch is turned Off. ³ To mount the Base KSU 1. Make sure the location for the CTX28 meets the minimum clearance requirements specified in Figure 1-1 on page 1-2. 2. Loosen the screws on the front cover and the side cover of the Base KSU, remove the covers (see Figure 1-3). Cover Screws (6) DC Power LED Base Cover Side Cover = Six cover screws to be removed before mounting KSU Model: CHSU28A Strata CTX28 Label on edge of Base KSU 7125a Figure 1-3 CTX28 Cabinet Exterior 1-6 Strata CTX28 I&M 3/05 CTX28 Installation Installing the CTX28 Cabinet 3. Place the Base KSU on the desired location on the mounting surface and mark the location of the four screw holes. See Figures 1-4 and 1-5. 4. Using a hard board between the KSU and the wall, secure the hard board to the wall first, making certain that screws are aligned with studs. See Figure 1-5. 5. Drill holes on these marks and secure screws approximately two thirds of the way into the top two holes on the mounting surface. 6. Hang the unit from the top two screws and then secure the top screws completely into the mounting surface. 7. Finish securing the unit to the mounting surface by completely screwing the bottom two screws into the wall. 7104 Figure 1-4 CTX28 Base KSU Interior Plaster Board Stud Method 2 Hard Board (1/2 Inch Plywood) Base KSU 7114 Figure 1-5 KSU Wall Mounting 8. Ground system according to “AC Power and Grounding Requirements” on page 1-4. Strata CTX28 I&M 3/05 1-7 CTX28 Installation Installing the CTX28 Cabinet PCB Installation Overview Instructions The following is an overview for installing the Printed Circuit Boards (PCBs) into the Strata CTX28. After reading this section, proceed to the step-by-step instructions for each PCB. 1. Apply proper settings on the GMAU1A (motherboard Figure 1-7). 2. If applicable, set SW6 battery jumper to ON and install the GVMU Voice Mail card (Figures 1-8 and 1-9). 3. Set P601 battery jumper to ON and install the GCTU1A (processor Figures 1-6 and 1-10). 4. If applicable, install the GCDU1A (3 CO, 3 CLID and 8 DKT circuits Figure 1-11). 5. If applicable, install GSTU1A (standard telephone interface Figure 1-12). 6. If applicable, install the GETS1A 100Base-TX I/F PCB (Figure 1-13). 7. If applicable, install the BSIS1A for SMDR (Figure 1-6). 8. If applicable, install HPFB-6 battery/charger (Figure 1-14). 9. Connect wiring (Table 1-15). 10.Connect AC Adaptor to P2 of the CTX28 sub-motherboard (GMAS, Figures 1-15 and 1-16) and plug the AC Adaptor into AC power. 11. Turn the System ON by sliding the SW1 ON/OFF switch down. The ON/OFF LED located by STANDBY will turn on (Figure 1-15). PCB Descriptions This describes the CTX28 cabinet PCBs (see Table 1-3 and Figure 1-6.) Table 1-3 CTX28 (CHSU28) Cabinet circuit cards Part GMAU1A GMAS1A GCTU1A GVMU GCDU1A GSTU1A GETS1A BSIS1A HPFB6 Title Main Motherboard Sub-motherboard Processor Voice Mail Circuit Card CO, CLID, DKT circuit card Standard Telephone Circuit Card 100BaseT I/F RS232C External Battery Description The GMAU motherboard supports 3 CO lines, 3 CLIDs, 8 Digital Telephones, 1 Standard Telephone. The GCTU, GVMU, and AC power adaptor plugs into the GMAS sub-motherboard dedicated slots. Shipped with cabinet. (Optional) Voice Mail. (Optional) Supports 3 CO lines, 3 CLIDs, 8 Digital Telephones. The GCDU1A plugs onto the motherboard. (Optional) Provides 1 Standard Telephone port. (Optional) Ethernet 100Base T cable.(optional) (Optional) RS232-C. Provides 4 serial I/O ports. (Optional) Provides backup Reserve power. 1-8 Strata CTX28 I&M 3/05 CTX28 Installation Installing the CTX28 Cabinet BSIS (RS232-C) SmartMedia Card GCTU (Processor) GVMU (Voice Mail) installs beneath the GCTU GETS (100Base TX) GSTU (Standard Telephone) GMAU (Main Motherboard) GCDU (CO, CLID, DKT) 7108 Figure 1-6 CTX28 Interior with PCBs Strata CTX28 I&M 3/05 1-9 CTX28 Installation Installing the CTX28 Cabinet Step 2: Set Jumpers on the GMAU (Motherboard) The GMAU (shown in Figure 1-7) supports up to 6 CO lines with Caller ID (CLID). P5 P6 P8 P7 P4 TB2 CO1 TB3 CO2 CO3 SW1 ON STANDBY SW1 ON/OFF (Standby) SW400 (3db/0DB) SW500 (3db/0DB) SW600 (3db/0DB) 7113 Figure 1-7 GMAU PCB Table 1-4 GMAU Controls, Switches and Indicators Control/Indicator/Connector SW1 SW400 SW500 SW600 CD6 TB1 TB2 TB3 P1 P3 LED Plate with screw Plate with screw Plate with screw 50-pin Amphenol connector 44-pin DIN connector Power indicator; when SW1 is [ON], turned on. Red both AC power and 3Reserve power. SW1 is [STANDBY], turned off. Grounding for HPFB-6 external battery Grounding for GETS Ethernet card Grounding for CTX28 system, connect to earth ground DKT, SLT and Power Failure Transfer interface GMAS interface 2-position slide switch 3dB Pad switch Type of Component 2-position slide switch Description Power Switch: [STANDBY] = no DC power supply. [ON] = DC voltage supplied. [ON] activates the reserve power from HPFB-6 battery pack. 1-10 Strata CTX28 I&M 3/05 CTX28 Installation Installing the CTX28 Cabinet Table 1-4 GMAU Controls, Switches and Indicators (continued) Control/Indicator/Connector P4 P5 P6 P7 P8 P9 P10 P11 P400 P500 P600 F1 2.0A Fuse Modular connector Type of Component 16-pin female connector 13-pin female connector 10-pin female connector 13-pin female connector 10-pin female connector 6-pin female connector 3-pin connector 3-pin female connector GSTU standard telephone interface GCDU interface HPFB-6 external battery interface GSTU standard telephone interface Interface for CO Line circuit (CO1) Interface for CO Line circuit (CO2) Interface for CO Line circuit (CO3) -24VDC Over current protection GCDU DKT and loop start interface Description Table 1-5 GMAS (Sub-motherboard) Control/Indicator/Connector P1 P2 J1 J2 J3 Type of Component 44-pin DIN male connector Pin Jack 44-pin DIN female connector 44-pin DIN female connector Description GMAU interface DC-IN (DC15V) jack GVMU interface GCTU interface Strata CTX28 I&M 3/05 1-11 CTX28 Installation Installing the CTX28 Cabinet Step 3: Install the GVMU Voice Mail PCB (optional) 1. In the CTX28 cabinet, remove the two screws and the PCB stopper (Figure 1-8). 2. On the GVMU, set the SW6 battery jumper to ON and set the Greeting language switch (Figure 1-9). Default language is “English.” See Table 1-6 for other language settings. 3. Turn off system power and if GCTU is installed remove GCTU before installing the GVMU. 4. Install the GVMU into the lower slot of the GMAS (sub-motherboard) (see Figure 1-8). 5. Install the GCTU and turn system power ON. 1RWH To program GVMU, refer to Strata CTX28 Voice Processing Programming Manual and use XADM4 Admin software. ³ To re-initialize GVMU to default data after it has been in use (see CAUTION! below) 1. Turn off CTX28 system power and uninstall GCTU and GVMU. 2. Remove the GVMU battery jumper for two minutes. 3. Place the GVMU battery jumper back to the ON position, then install the GVMU and GCTU. 4. Turn system power back on. &$87,21 Initializing GVMU to default data will erase all Names, Security codes and saved Messages. 1-12 Strata CTX28 I&M 3/05 CTX28 Installation Installing the CTX28 Cabinet Voice Mail and Telephone LCD Prompts The Spanish Language option for CTX telephone LCD prompts and telephone soft keys requires CTX28 R2.22 or above and GVMU2A. The jumpers on GVMU2A (Table 1) and the telephone LCD language settings control the default voice greetings and telephone LCD language. The telephone LCD language can be set from the telephone set or from WinAdmin. Both methods are shown below. From each telephone set: • To change the language display on the telephone LCD, Dial #4951 for American English. • To change the language display on the telephone LCD, Dial #4952 for British English. • To change the language display on the telephone LCD, Dial #4953 for French. • To change the language display on the telephone LCD, Dial #4954 for Spanish. Use WinAdmin: • To set the Telephone LCD language use WinAdmin >Station>Assignments (Program 204-20). Table 1-6 Greetings Language Settings on the GVMU Jumpers SW2 OFF ON OFF ON SW3 OFF OFF ON ON English French GVMU1A Prompt Language English Spanish French1 GVMU2A Prompt Language English then English then Spanish2 Spanish then English4 French then English3 1. The default greetings play in English then repeat in French. 2. The default greetings play in English then repeat in Spanish. 3. The default greetings play in French then repeat in English. 4. The default greetings play in Spanish then repeat in English. 1RWH Voice mail prompts in Spanish requires both the GVMU2A and CTX28 R2.22 software. Both the Stratagy System Admin command; set prompt_file and the GVMU2A language straps effect system operation. Refer Table 1-7 on Page 14. Strata CTX28 I&M 3/05 1-13 CTX28 Installation Installing the CTX28 Cabinet Table 1-7 GVMU2A Strap and Stratagy Configuration Language Settings GVMU Strap Switch 1 XADM4 Statagy System Configuration command: set prompt_file2 English Spanish Default Greeting BOX 990 English Spanish Default Greeting BOX 991 English Spanish Default Greeting BOX 411 English Spanish SW2 = OFF / SW3 = OFF (English) SW2=ON / SW3=OFF (Spanish) SW2=OFF / SW3=ON (English/ Spanish) SW2=ON / SW3=ON (Spanish/English) English English/Spanish English/Spanish English/Spanish Spanish Spanish/English Spanish/English Spanish/English The Strap/Configuration combinations shown below are for information only - NOT RECOMMENDED SW2 = OFF / SW3 = OFF (English) SW2=ON / SW3=OFF (Spanish) SW2=OFF / SW3=ON (English/ Spanish) SW2=ON / SW3=ON (Spanish/English) Spanish English English Spanish English Spanish English Spanish Spanish English/Spanish English/Spanish English/Spanish English Spanish/English Spanish/English Spanish/English 1. The telephone LCD language must match the GVMU Strap Switch setting as shown in this table for correct default greeting language. 2. Use XADM4 to set the voice prompt language. The prompt language must be set using the set prompt_file command for correct operation. 1-14 Strata CTX28 I&M 3/05 CTX28 Installation Installing the CTX28 Cabinet GVMU PCB Stopper GCTU GVMU 7252 7162 Figure 1-8 GVMU/GCTU PCB Stopper Strata CTX28 I&M 3/05 1-15 CTX28 Installation Installing the CTX28 Cabinet 7395 Status LED VM Port LEDS (Ch1 ~ Ch4) Busy/Idle RS232C Maintenance Jack Note: For details, see GVMU Admin PC Connections later in this chapter. SW6 - Battery Jumper SW2 - Language Jumper SW3 - Language Jumper SW4 - Admin PC/Debug Monit SW5 - Not Used Figure 1-9 Close Up of PCB Stopper for GCTU and GVMU Table 1-8 LED Indicators on the GVMU Indication/ State Power On (Initialize Sequence*) Normal (Busy/Idle) Failure Shut Down Back Up/Restore No 1.8V input Voltage in GVMU Not mounted/defective GVMU LEDs Ch1 Ch2 Ch3 Ch4 Status All LEDs turn ON (Red), then all LEDs turn OFF and cycle ON/OFF through all ports for one to two minutes while initializing and then all LEDs turn off. OFF Blinking ON ON ON OFF Blinking ON ON OFF OFF Blinking ON ON OFF OFF Blinking ON ON ON ON = Busy; OFF = Idle Blinking OFF OFF ON ON Light flickers and switches from the LED to LED (from Ch1~Ch4) + Status LED * The initialize sequence operates each time the CTX28 power is cycled off/on or the CTX28 processor is reset or initialized – GVMU program data remains saved. However, if the GVMU battery jumper is removed, GVMU program data and saved messages will be erased. 1-16 Strata CTX28 I&M 3/05 CTX28 Installation Installing the CTX28 Cabinet Step 4: Install the GCTU (Processor) The GCTU is the main processor for the CTX28. It is shipped with the CTX28 Base cabinet. ³ To install the GCTU into the CTX28 1. Skip this step if you have installed a Voice Mail PCB and already removed the PCB stopper. If you have not done this, then in the CTX28 cabinet, remove the two screws and the PCB stopper (see Figure 1-8). 2. Set the P601 battery jumper to ON (see Figure 1-10) and insert the GCTU (shipped with the cabinet) in the upper slot of the GMAS sub-motherboard (see Figure 1-6). Place it next to the guide rail of the PCB stopper (see Figure 1-8). 3. Secure the PCB stopper with the original two screws. 4. Insert the SmartMedia card (gold contacts face left, notched corner faces forward and up) into the SmartMedia slot on the GCTU (see Figure 1-6). SmartMedia LED Heart Beat LED OFF ON P601 Battery BATT SmartMedia Slot P2 (for BSIS) P903 DC Power On/Off LED P1 (for GETS) P902 MOH External Speaker P901 Control Relay Contact 7264 Figure 1-10 GCTU PCB Strata CTX28 I&M 3/05 1-17 CTX28 Installation Installing the CTX28 Cabinet Table 1-9 GCTU Control/Indicator/ Connector P1 P2 P501 P601 P801 P901 P902 P903 CD101 CD501 CD908 Type of Component 60 pin connector 60 pin connector SmartMedia house Jumper plug RCA Jack 2 pin screw terminal 44-pin male DIN connector 44-pin male DIN connector LED LED LED GETS Interface BSIS Interface SmartMedia interface Must always be in the “ON” position to maintain customer data Paging interface and BGM/MOH interface Relay contact CTX28 Back plane connector CTX28 Back plane connector Processor operation indication (heartbeat) SmartMedia access indicator Green DC power indicator for CTX28 system. Shown on front cover (see Figure 1-3). Description 1-18 Strata CTX28 I&M 3/05 CTX28 Installation Installing the CTX28 Cabinet Step 5: Install the GCDU (DKT and Loop Start Interface) The GCDU1A PCB adds an additional 3 CO lines, 3 Caller ID units, and 8 digital telephone circuits with a single PCB. It attaches to the GMAU1A motherboard. With the GCDU1A installed, the CTX28 supports up to 16 digital telephones (DKTs), 6 CO lines and 6 Caller ID circuits. ³ To install the GCDU1A ³ Carefully place the GCDU1A pins over the GMAU connectors (see Figure 1-6 and Figure 1-11). Press down on the PCB to secure the pins to the connectors (see Table 1-10). 0 60 0 SW W50 00 S W4 S CO4 CO5 CO6 7260 Figure 1-11 GCDU1A PCB Table 1-10 GCDU1A Controls, Indicators and Connectors Control/Indicator/ Connector SW400 SW500 SW600 P4 P5 P6 P9 P400 P500 P600 Modular connector 16-pin male connector 12-pin male connector 9-pin male connector 6-pin male connector Interface for CO Line circuit (CO4) Interface for CO Line circuit (CO5) Interface for CO Line circuit (CO6) GMAU interface 2-position slide switch 3dB Pad switch Type of Component Description Strata CTX28 I&M 3/05 1-19 CTX28 Installation Installing the CTX28 Cabinet Step 6: Install the GSTU1A The GSTU1A provides one additional standard telephone interface. ³ To install the GSTU1A, align the GSTU1A pins over the GMAU1A motherboard and press down firmly (see Figure 1-6). 7259 Figure 1-12 GSTU1A PCB Table 1-11 GSTU1A Controls, Indicators, and Connectors Control/Indicator/Connector P7 P8 P11 Type of Component 12-pin male connector 9-pin male connector 3-pin male connector GMAU interface Description Step 7: Install the GETS1A The GETS1A supports 100Base TX Ethernet. ³ To install the GETS1A 1. Place option PCB arrow side up over the plastic stand-off with the connectors and stand-off holes on the GCTU1A. The “UP” arrow should point down. Snap GETS1A securely into place. 2. Attach the FG ring to TB2 on the GMAU1A motherboard with the screw shown in Figures 1-2 and 1-13. To TB2 On GMAU FG Green Wire Ethernet Plug 7261a Figure 1-13 GETS (100Base TX) Table 1-12 GETS (100Base TX) Control/Indicator/Connector CD1 CD2 P1 P2 Type of Component LED LED 60 pin connector RJ45 Description LAN link indicator Transmission and receive indicator GCTU interface Network interface port 1-20 Strata CTX28 I&M 3/05 CTX28 Installation Installing the CTX28 Cabinet Step 8: Install the BSIS1A (optional) The BSIS provides RS-232 serial ports. ³ To install the BSIS1A, align the BSIS1A pins over the GCTU1A and press down firmly (see Figure 1-6). Step 9: Install the HPFB-6 (Reserve Power Battery/Charger) One or two HPFB-6 optional units can be added to the CTX28 to provide reserve power. The amount of reserve power time depends on the hardware (see Table 1-13). The table below is an estimate of battery backup time based on the premise that the HPFB-6 unit(s) are fully charged at the time of AC power failure. This estimated backup time is based on low call traffic, the time estimates will be reduced by as much as half with extreme heavy traffic volumes. Table 1-13 CTX28 Reserve Power Duration Estimates Hardware 3CO/8DKT - No GVMU 3CO/8DKT - with GVMU 6CO/16DKT - No GVMU 6CO/16DKT - with GVMU 1 HPFB-6 1 hr. 40 min. 1 hr. 30 min 1 hr. 5 min. 1 hr. 2 HPFB-6 3 hr. 20 min. 3 hr. 2 hr. 10 min. 2 hr. 1. Place the HPFB-6 directly below the Strata CTX28 KSU. See Figure 1-14 for minimum clearance requirements. A second HPFB-6 can be installed directly below the unit to supply backup reserve power. 2. 3. 4. 5. 6. Mark the location of the two screw holes, then drill holes. Screw the two screws two-thirds into the mounting surface. Hang the HPFB-6 on the screws then tighten the screws into the mounting surface. Plug the first HPFB-6 connector into BATT connector P10 on GMAU. Connect a #10 ground AWG wire from the HPFB-6 “FG” screw to the CTX28 screw labeled “TB1” (Figure 1-2). The CTX28 should be plugged into AC power and the DC power switch should be turned On when installing the HPFU-6. The HPFU-6 will not start to operate if AC power is not available during the initial installation. 1RWH 7. The 24VDC LED on the HPFB-6 should light. If it does not light, press the battery Off switch with a pencil point or other small-tipped object. 8. Dress and tie-wrap the HPFB-6 cables. 9. To mount a second HPFB-6, repeat Steps 1~4, then plug the second HPFB-6 connector in the first HPFB-6 and connect an FG wire between each HPFB-6 FG screw. 10. To test the HPFB-6, remove the CTX28 AC plug from the AC outlet. The CTX28 AC LED will go out, but the CTX28 DC LED remains on. Also the system remains in normal working order and the HPFB-6 24V LED remains on. 11. If it is desired to turn off the HPFB-6 (after loss of AC power), use a pencil or other sharp object to press the Battery Off switch. &$87,21 Once the HPFB-6 is turned Off or unplugged (during AC power loss) it will not operate again until AC power is restored to the CTX28 KSU. Strata CTX28 I&M 3/05 1-21 CTX28 Installation Installing the CTX28 Cabinet 1RWH The CTX28 KSU does not provide a battery charger, the HPFB-6 contains built-in batteries and a battery charger; therefore, do not connect any other type of batteries to the CTX28. To P10 Connector (see Fig. 1-2) 2“ #10 AWG HPFB FG Wire to TB1 (see Fig. 1-2) HPFB Unit: Reserve Power Battery and Charger (optional) 7253 From Second HPFB (optional) 2“ 2“ 2“ Figure 1-14 HPFB-6 Reserve Power Installation Step 10: Install Wiring 1. Refer to Figure 1-15 for the following steps. Loosen the screw on the Amphenol clamp and remove the clamp. Plug in the 25-pair Amphenol connector and replace the clamp to hold the Amphenol connector in place. 2. Connect all other PCB wiring (e.g., modular CO line cords, LAN cable, etc.). Slide the shorter tie-wrap through the holder. Then fasten wiring to the unit with the tie wrap that comes with the Base KSU. 3. Connect the end of the AC adapter cable to the GMAS PCB as shown in Figures 1-15 and 1-16. 4. Connect the other end of the GETS (100Base TX) LAN cable to the LAN connected to the CTX WinAdmin PC. 5. Plug the AC adapter into a power strip connected to an power outlet. 6. Put the On/Standby switch into “On” position. The DC LED should light green. The CTX28 is now ready to program. :$51,1* Do not smoke near batteries. Avoid creating any electrical sparks near batteries. 1-22 Strata CTX28 I&M 3/05 CTX28 Installation Installing the CTX28 Cabinet BSIS (4 RS-232C) P10 (to HPFB Battery Cord) 100 Base TX Music On Hold (MOH) External Speaker (Paging) TB1 (to HPFB FG) SW1 ON STANDBY CO, CLID, DKT SW1 ON/OFF (Standby) Amphenol Connector secured under clamp Tie Wrap (supplied) Tie Wrap (supplied) AC Adapter 7158 Figure 1-15 Standard Unit Wiring (without option units) and AC Adapter Strata CTX28 I&M 3/05 1-23 CTX28 Installation Digital Telephone Connection 1 2 3 4 7257 Figure 1-16 AC Adapter Wiring Procedure Digital Telephone Connection The Strata CTX28 supports any Toshiba 2000 and 3000-series digital telephones, including the new DKT3007-SD telephone (shown right). The DKT3007-SD only works on the CTX28. The DKT3007-SD works just like the DKT3020-SD and DKT3010SD, except that it has seven flexible buttons. The CTX28 supports all DKT2000 and DKT3000-series Add-on Modules and DSS Consoles. CTX28 supports Handset Offhook Call Announce (OCA), but not Speaker OCA. Figure 1-17 DKT3007-SD Telephone 1-24 Strata CTX28 I&M 3/05 CTX28 Installation Loop Limits Loop Limits This section provides the maximum loop lengths for connection of telephones, lines, peripheral equipment, and power supplies. The following information applies to only the Strata CTX28 system (see Table 1-14). Table 1-14 Digital Telephone/DIU/DDSS Console/ADM/Loop Limits Mode DKT3000-series or DKT2000-series models, DKT with BVSU or DVSU or BHEU or HHEU. DKT with BPCI DKT with BPCI and BHEU DDSS3060 or 2060 DDCB3A BATI, RATI DKT with 1 ADM DKT with 2 ADMs CTX28 KSU or Battery Backup1 CTX28 KSU Battery Backup CTX28 KSU Battery Backup CTX28 KSU Battery Backup CTX28 KSU Battery Backup CTX28 KSU Battery Backup CTX28 KSU Battery Backup CTX28 KSU Battery Backup CTX28 KSU Battery Backup Maximum line length (24 AWG) 1 Pair feet meters 1000 695 1000 500 1000 500 1000 675 165 500 1000 1000 675 165 500 33 303 204 303 151 303 151 303 204 50 151 303 303 204 50 151 10 1000 feet 303 meters 1 Pair plus external power2 1. Battery backup applies to instances when the system is being powered by batteries exclusively. 2. Digital cable runs must not have the following: O Cable splits (single or double) O Cable bridges (of any length) O High resistance or faulty cable splices Strata CTX28 I&M 3/05 1-25 CTX28 Installation CTX28 Secondary Protection CTX28 Secondary Protection The following diagram (see Figure 1-18) shows where secondary protectors must be installed for outside wiring. Building #1 Building #2 HESB GMAU GSTU Standard Telephone DDSS Console Digital Telephone GMAU GCDU Digital Telephone or Cordless Base MDFB DDCB MDFB GMAU GDCU Loop CO Line 7255 Secondary protectors – standard voltage (Earth Ground) Secondary protectors – low voltage Figure 1-18 CTX28 Secondary Protector Diagram Important! To protect against transient voltages and currents, solid state secondary protectors must be installed if there is outside wiring. These protectors, which contain fast semiconductors in addition to fuses, shall comply with the requirements for secondary protectors for communication circuits, UL 497A. Care must be taken to ensure that they are very well grounded to a reliable earth ground. Recommended protectors are available in the fast Series 6 line from ONEAC Corp., Libertyville, Illinois 60048, (800) 327-8801. Install and test the secondary protectors precisely to the installation instructions of these manufacturer. 1-26 Strata CTX28 I&M 3/05 CTX28 Installation MDF Wiring MDF Wiring For Registration information refer to “CTX28 FCC/ACTA Registration Numbers” on page 1-1. Table 1-15 Station Wiring for Amphenol Connector (P1) on GMAU1 Pin No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Signal VR1 VR2 VR3 VR4 VR5 VR6 VR7 VR8 VR9 VR10 VR11 VR12 VR13 VR14 VR15 VR16 (NC) PF1R (NC) (NC) (NC) (NC) CR1 (NC) CR2 Pin No. 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Signal VT1 VT2 VT3 VT4 VT5 VT6 VT7 VT8 VT9 VT10 VT11 VT12 VT13 VT14 VT15 VT16 (NC) PF1T (NC) (NC) (NC) (NC) CT1 (NC) CT2 STU #2 STU #1 PFT circuit* Station DKT #1 DKT #2 DKT #3 DKT #4 DKT #5 DKT #6 DKT #7 DKT #8 DKT #9 DKT #10 DKT #11 DKT #12 DKT #13 DKT #14 DKT #15 DKT #16 * Connect a Standard Telephone to PFT pair to provide access to CO Line1 during a power failure. TO NETWORK T1 R1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 BRIDGING CLIPS 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 CO LINE CABLING T1 R1 R R1 BK W GN T1 Y BL GMAU GCDU 6 5 4 3 2 1 2 3 4 5 48 49 50 48 49 50 MODULAR CORD 6 543 21 66M150 SPLIT BLOCK 5 4 3 2 NETWORK JACK: RJ14C FIC: 02LS2 R2 R1 T1 T2 1-6 7262 Figure 1-19 MDF Wiring to CO Lines (GMAU and GCDU) GMAU GCDU PIN-OUT CO1~6 MODULAR JACKS Strata CTX28 I&M 3/05 1-27 CTX28 Installation GVMU Administration PC Connections GVMU Administration PC Connections 6-wire Modular Cord - telephone cross-pinned type (modular jack locking tabs on the same side of the cord). Toshiba PPTC or PPTC9 connectors to PC COM port GVMU RS232C Jack PC with GVMU XADM Software Strata CTX28 7407 Strata CTX28 Serial Port Modular Pins 1 2 3 4 5 6 GVMU RJ11 (Six-pin jack) RD TD DSR DTR CD SG (Data from GVMU) (Data to GVMU) (Data Set Ready from GVMU) (Data Terminal Ready to GVMU) (Carrier Detect from GVMU) (CTX/Terminal Signal Ground) Figure 1-20 GVMU Serial Port Interface Connection RS-232C Maintenance Jack GVMU-MODEM (Modem available from Toshiba) External Modem Strata CTX28 RS-232 Cable Telephone Network (PSTN) Modem GVMU CO Line CO Line Remote GCMU PC using XADM software GVMU-MDM-CBL (Modem cable with connectors available from Toshiba) Figure 1-21 GVMU PC Modem Interface Connection 1-28 Strata CTX28 I&M 3/05 CTX28 Installation Station Loop Lengths Station Loop Lengths In a single site installation, the Base and optional Expansion Cabinets must be placed within the allowed maximum distance of each other as designated by Table 1-16 Table 1-16 Station Loop Lengths1 Mode DKT3000 or DKT2000-series Standard telephones, voice mail, standard single line telephone device, etc. Maximum line length (24 AWG) 1000 ft. (303m) Approximately 3000 ft. (909 m) with 150 ohm device. 2 1. When the system is powered by backup battery, range may be less as the backup battery is discharged. 2. See manufacturer’s product specifications for exact resistance of device. DKT3000-series telephone loop limits are in Table 1-17. Table 1-17 Loop Limits for DKT3000-series Telephones Telephone/Device DKT3000-series or DKT2000-series models, DKT with BVSU or DVSU or DKT with BHEU or HHEU DKT with BPCI Power Supply Unit (PSU) or Battery Backup PSU Battery Backup PSU Battery Backup PSU DKT with BPCI + BHEU Battery Backup PSU Battery Backup DKT with DADM3020 or DADM2020 (2 ADMs) PSU Battery Backup PSU DDCB3A Battery Backup Maximum line length (24 AWG) 1000 ft. (303m) 675 ft. (204m) 1000 ft. (303m) 500 ft. (151m) 1000 ft. (303m) 500 ft. (151m) 675 ft. (204m) 165 ft. (50m) 500 ft. (151m) 33 ft. (10m) 1000 ft. (303m) 165 ft. (50m) DKT with DADM3020 or DADM2020 (1 ADM) Strata CTX28 I&M 3/05 1-29 CTX28 Installation CTX28 Default Initialized Data CTX28 Default Initialized Data • The default programming data shown in Table 1-18 applies even if the option units (GCDU/ GSTU/GVMU) are not mounted. This enables voice mail to be used as is if the GVMU is inserted. Default programming accommodates the other options similarly. • When GCDU is unmounted, CO4-6 and DKTs 9-16 are “make-busy” and cannot be used. • When GSTU is unmounted, SLT2 is not “make busy.” • When GVMU is unmounted, VM ports1-4 are “make busy.” Table 1-18 CTX28 Digital Telephone Default Programming Data – Program 205 DKT1~8 DKT1 FB7 FB6 FB5 FB4 FB3 FB2 FB1 VMID PDN CO6 CO5 CO4 CO3 CO2 CO1 200 same as PDN DKT9~16 (Optional) DKT9 FB7 FB6 FB5 FB4 FB3 FB2 FB1 VMID PDN CO6 CO5 CO4 CO3 CO2 CO1 209 same as PDN DKT10 CO6 CO5 CO4 CO3 CO2 CO1 210 DKT11 CO6 CO5 CO4 CO3 CO2 CO1 211 DKT12 CO6 CO5 CO4 CO3 CO2 CO1 212 DKT13 CO6 CO5 CO4 CO3 CO2 CO1 213 DKT14 CO6 CO5 CO4 CO3 CO2 CO1 214 DKT15 CO6 CO5 CO4 CO3 CO2 CO1 215 DKT16 CO6 CO5 CO4 CO3 CO2 CO1 216 DKT2 CO6 CO5 CO4 CO3 CO2 CO1 201 DKT3 CO6 CO5 CO4 CO3 CO2 CO1 202 DKT4 CO6 CO5 CO4 CO3 CO2 CO1 203 DKT5 CO6 CO5 CO4 CO3 CO2 CO1 204 DKT6 CO6 CO5 CO4 CO3 CO2 CO1 205 DKT7 CO6 CO5 CO4 CO3 CO2 CO1 206 DKT8 CO6 CO5 CO4 CO3 CO2 CO1 207 Table 1-19 Program 204 Default Data In Program 204, all telephones are programmed as 20 buttons. Table 1-20 Program 102 New Default Data Feature Code 870 Default Value #963 Function Call Monitor Log Off Table 1-21 Program 205/213/215 New Default Data Feature Code 870 Function Call Monitor Feature Button 1-30 Strata CTX28 I&M 3/05 CTX28 Installation CTX28 Default Initialized Data Table 1-22 Program 313 Default Data Caller ID Prog 313 FB1 FB2 Function Caller ID Receive Method Caller ID Identification Notice Contents nothing/ANI-MCI/ANI-Sprint/ CLASS ANI and DNIS/DNIS/DID CTX28 default CLASS ANI or DNIS under line is CTX100’s default Note Class Equipment number is not required for CTX28 because CLID circuits are built-in and dedicated to each CO line. Table 1-23 Program 100 Default Data Virtual Slot Equip. Nos. 0101 0102 0103 0104 0105 0106 0107 0108 0205 PCB Code 017 028 Station Line Numbers 200~207 CO1~CO3 01~208 02~217 220~223 GMAU1A (motherboard) 01-GMAU1A 02-GSTU1A GVMU1A Circuits 8 - Digital Telephones (no spkr OCA) 3 - CO lines, with CLID Not used Standard Telephone 01~02 4 - Voice Mail ports Not used 8 - Digital Telephones 3 - CO Lines with CLID Virtual BIOU Connection 026 026 017 028 020 209~216 CO4~CO6 Relay Contact Page, MOH GCDU1A GCTU1A *Slot codes are set during system initialization and cannot be changed. Table 1-24 Program 200 Default Data GMAU FB0 FB1 FB2 FB3 FB19 FB22 VM ID VM MW Center Port DN EQUIP 200 010101 DKT Ext. 200 220 201 010102 DKT Ext. 201 220 202 010103 DKT Ext. 202 220 203 010104 DKT Ext. 203 220 204 010105 DKT Ext. 204 220 205 010106 DKT Ext. 205 220 206 010107 DKT Ext. 206 220 207 010108 DKT Ext. 207 220 208 010401 SLT Ext. 208 220 Strata CTX28 I&M 3/05 1-31 CTX28 Installation CTX28 Default Initialized Data Table 1-25 Prog 200 Default Data GCDU FB0 FB1 FB2 FB3 FB19 FB22 VM ID VM MW Center Port DN EQUIP 209 010701 DKT Ext. 209 220 210 010702 DKT Ext. 210 220 211 010703 DKT Ext. 211 220 212 010704 DKT Ext. 212 220 213 010705 DKT Ext. 213 220 214 010706 DKT Ext. 214 220 215 010707 DKT Ext. 215 220 216 010708 DKT Ext. 216 220 GSTU 217 010402 SLT Ext. 217 220 Note To log into GVMU boxes for the first time, enter the default telephone station number plus 997. Example: for Station 200, enter 200997 as the Voice Mail ID. Table 1-26 Prog 200 Default Data for GVMU GVMU FB0 FB1 FB2 FB3 FB19 FB22 VM ID VM MW Center Port DN EQUIP SLT Voice Mail 220 010501 SLT Voice Mail 221 010502 SLT Voice Mail 222 010503 SLT Voice Mail 223 010504 Table 1-27 Prog 579 Default Data FB04 FB05 FB16 FB19 Output of Class, ANI and DNIS Calling Number Digits Sent to VM VMDN SMDI ANI / CLID Digit Length 1 (Enable) 10 220 10 Same as CTX100 Do NOT change for GVMU Same as CTX100 Do NOT change for GVMU Table 1-28 Prog 580 – Voice Mail Data Assignment Default Data for GVMU FB0 FB1 DN INBAND / SMDI 220 SMDI 221 SMDI 222 SMDI 223 SMDI Note In Program 209, the above Voice Mail ports are assigned to Hunt Group 01 (circular). Table 1-29 Prog 218 – Voice Mail Hunt Group Assignment Default Data FB0 FB1 FB2 DN GRP INDEX 1 220 1 2 221 1 3 222 1 4 223 1 Note VM ports are assigned to Hunt Group 1 (circular) in Prog. 209 in default data. 1-32 Strata CTX28 I&M 3/05 CTX28 Installation CTX28 Default Initialized Data Table 1-30 Prog 300 Default Data FB0 FB1 FB2 FB3 FB4 FB5 FB12 HUNT ORDER ILG OLG TRK NO EQUIP 1 1 DTMF LOOP 6 1 010201 1 1 DTMF LOOP 5 2 010202 1 1 DTMF LOOP 4 3 010203 1 1 DTMF LOOP 3 4 010801 1 1 DTMF LOOP 2 5 010802 1 1 DTMF LOOP 1 6 010803 Table 1-31 Prog 310 Default Data (Trunk > Assignment > DIT) FB0 FB0 FB1 FB2 FB3 FB4 Trunk Number EQUIP Day 1 Destination Day 2 Destination Day 3 Destination Music on Hold Source 1 010201 No Data No Data No Data Processor MOH Jack 2 010202 No Data No Data No Data Processor MOH Jack 3 010203 No Data No Data No Data Processor MOH Jack 4 010801 No Data No Data No Data Processor MOH Jack 5 010802 No Data No Data No Data Processor MOH Jack 6 010803 No Data No Data No Data Processor MOH Jack Strata CTX28 I&M 3/05 1-33 This is the last page of the document. Digital Solutions Division March 2005 Strata CTX28 R2.22 Installation and Maintenance Manual Cover Digital Business Telephone Systems. View and Download Toshiba CTX28 system administration manual online. CTX28 Answering Machine pdf manual download.
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